Wow... this is becoming a bit scary your lack of knowledge on supply and demand (see the other thread)... Let's recap more slowly:
1. Uber charges rates based on demand of their drivers
2. When demand is high, they surge price (supply and demand)
3. Demand was very high at JFK bc cab companies were boycotting
4. Surge pricing was so high that it was very difficult for people to pay the rates
5. Uber suspended the surge pricing in order to allow people to get home affordably
**** THEM
Do you really expect most of these people on the board to understand economic and business principles?